{"id":28572,"date":"2019-05-13T16:34:21","date_gmt":"2019-05-13T15:34:21","guid":{"rendered":"https:\/\/one-training.org.uk\/courses\/?post_type=ufaq&#038;p=28572"},"modified":"2021-06-22T17:55:57","modified_gmt":"2021-06-22T16:55:57","slug":"how-does-a-group-leader-change-an-incorrect-email-address","status":"publish","type":"ufaq","link":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/","title":{"rendered":"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS"},"content":{"rendered":"<style>body {\r\noverflow:initial;\r\n}\r\n\r\nh4 {\r\npadding: 10px;\r\nbackground-color:#1877f2;\r\nborder:1px solid #1877f2;\r\nfont-size:13px;\r\ncolor:#ffffff !important;\r\ntext-align: center;\r\nborder-radius: 5px;\r\nwidth: 100% !important;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/courses\/wp-json\/wp\/v2\/ufaq\/28572' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-one ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-28572-bNZif0sqsu' data-post_id='28572'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>The <span style=\"color: #ff0000;\"><strong>REMOVE<\/strong><\/span>\u00a0 button appears next to the name of an enrolled learner who has not yet started the course and is within the <strong>90 day<\/strong> course access licence period.<\/p>\n<p>This button can be used to:<\/p>\n<p><strong>1. <\/strong>Remove a learner from the group in the event that their email address was mis-entered by the Group Leader (within the course licence period).<\/p>\n<p><strong>2<\/strong>. To remove a learner from the group who no longer wishes to participate in the training (within the course licence period).<\/p>\n<h6>What happens<\/h6>\n<p>This sends a <strong><span style=\"color: #ff0000;\">REMOVAL REQUEST<\/span><\/strong> to our Administration department who will remove the learner from the group.\u00a0 Once the removal is completed the available registrations will increase accordingly.<\/p>\n<p>This process is <strong>not automated<\/strong> and therefore may be subject to delays.\u00a0 We endeavour to respond within <strong>1 hour<\/strong> during normal working hours.<\/p>\n<h6>Not to be used<\/h6>\n<p>This facility should <strong>NOT<\/strong> be used: In the event that a learner has reported that they have not received login details.\u00a0 On such occasions the learner should be advised to reset their account password using the <strong>LOST YOUR PASSWORD<\/strong> link on the <strong>LOGIN<\/strong> box.<\/p>\n<h6><strong>Important.<\/strong><\/h6>\n<p>Once removed, the email address <strong>can not<\/strong> be re-added to the group, as this will link to the previous session which may have expired.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS The REMOVE\u00a0 button appears next to the name of an enrolled learner who has not yet started the course and is within the 90 day course access licence period. This button can be used to: 1. Remove a learner from the group in the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"ufaq-category":[160],"ufaq-tag":[],"class_list":["post-28572","ufaq","type-ufaq","status-publish","hentry","ufaq-category-page-one"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS | Food Hygiene Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS\" \/>\n<meta property=\"og:description\" content=\"A HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS The REMOVE\u00a0 button appears next to the name of an enrolled learner who has not yet started the course and is within the 90 day course access licence period. This button can be used to: 1. Remove a learner from the group in the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/\" \/>\n<meta property=\"og:site_name\" content=\"Food Hygiene Online\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/onetrainingorguk\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-22T16:55:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/foodhygiene.online\/courses\/wp-content\/uploads\/2022\/04\/logo-social-22-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"607\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@onetrainingserv\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/\",\"url\":\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/\",\"name\":\"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS | Food Hygiene Online\",\"isPartOf\":{\"@id\":\"https:\/\/foodhygiene.online\/courses\/#website\"},\"datePublished\":\"2019-05-13T15:34:21+00:00\",\"dateModified\":\"2021-06-22T16:55:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/foodhygiene.online\/courses\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\/\/foodhygiene.online\/courses\/ufaqs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/foodhygiene.online\/courses\/#website\",\"url\":\"https:\/\/foodhygiene.online\/courses\/\",\"name\":\"Food Hygiene Online\",\"description\":\"Online Food Hygiene Courses | Immediate Access | Instant Certificate\",\"publisher\":{\"@id\":\"https:\/\/foodhygiene.online\/courses\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/foodhygiene.online\/courses\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/foodhygiene.online\/courses\/#organization\",\"name\":\"Food Hygiene Online\",\"url\":\"https:\/\/foodhygiene.online\/courses\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/foodhygiene.online\/courses\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/foodhygiene.online\/courses\/wp-content\/uploads\/2021\/08\/logo-login-2021-2-e1629815177810.png\",\"contentUrl\":\"https:\/\/foodhygiene.online\/courses\/wp-content\/uploads\/2021\/08\/logo-login-2021-2-e1629815177810.png\",\"width\":320,\"height\":126,\"caption\":\"Food Hygiene Online\"},\"image\":{\"@id\":\"https:\/\/foodhygiene.online\/courses\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/onetrainingorguk\/\",\"https:\/\/x.com\/onetrainingserv\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS | Food Hygiene Online","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/","og_locale":"en_GB","og_type":"article","og_title":"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS","og_description":"A HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS The REMOVE\u00a0 button appears next to the name of an enrolled learner who has not yet started the course and is within the 90 day course access licence period. This button can be used to: 1. Remove a learner from the group in the [&hellip;]","og_url":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/","og_site_name":"Food Hygiene Online","article_publisher":"https:\/\/www.facebook.com\/onetrainingorguk\/","article_modified_time":"2021-06-22T16:55:57+00:00","og_image":[{"width":1200,"height":607,"url":"https:\/\/foodhygiene.online\/courses\/wp-content\/uploads\/2022\/04\/logo-social-22-2.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@onetrainingserv","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/","url":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/","name":"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS | Food Hygiene Online","isPartOf":{"@id":"https:\/\/foodhygiene.online\/courses\/#website"},"datePublished":"2019-05-13T15:34:21+00:00","dateModified":"2021-06-22T16:55:57+00:00","breadcrumb":{"@id":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/foodhygiene.online\/courses\/ufaqs\/how-does-a-group-leader-change-an-incorrect-email-address\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/foodhygiene.online\/courses\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/foodhygiene.online\/courses\/ufaqs\/"},{"@type":"ListItem","position":3,"name":"HOW DOES A GROUP LEADER CHANGE AN INCORRECT EMAIL ADDRESS"}]},{"@type":"WebSite","@id":"https:\/\/foodhygiene.online\/courses\/#website","url":"https:\/\/foodhygiene.online\/courses\/","name":"Food Hygiene Online","description":"Online Food Hygiene Courses | Immediate Access | Instant Certificate","publisher":{"@id":"https:\/\/foodhygiene.online\/courses\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/foodhygiene.online\/courses\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/foodhygiene.online\/courses\/#organization","name":"Food Hygiene Online","url":"https:\/\/foodhygiene.online\/courses\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/foodhygiene.online\/courses\/#\/schema\/logo\/image\/","url":"https:\/\/foodhygiene.online\/courses\/wp-content\/uploads\/2021\/08\/logo-login-2021-2-e1629815177810.png","contentUrl":"https:\/\/foodhygiene.online\/courses\/wp-content\/uploads\/2021\/08\/logo-login-2021-2-e1629815177810.png","width":320,"height":126,"caption":"Food Hygiene Online"},"image":{"@id":"https:\/\/foodhygiene.online\/courses\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/onetrainingorguk\/","https:\/\/x.com\/onetrainingserv"]}]}},"_links":{"self":[{"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/ufaq\/28572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/comments?post=28572"}],"wp:attachment":[{"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/media?parent=28572"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/ufaq-category?post=28572"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/foodhygiene.online\/courses\/wp-json\/wp\/v2\/ufaq-tag?post=28572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}